The Operations Management Research Centre (OMReC/UFSC) represents a strategic space of excellence for scientific production, academic collaboration, and researcher development. It also offers a valuable opportunity for undergraduate and postgraduate students to develop knowledge and skills focused on operations management, integrating theory, practice, and innovation.
The focus area
The research centre operates at the intersection of academic excellence and real-world organisational challenges. OMReC develops projects guided by contemporary approaches such as Operational Excellence, Lean Thinking, Industry 4.0, 5.0 and 6.0, servitisation, and value co-creation.
Research Lines
Knowledge Management
Develops studies focused on the generation, integration, flow, control, and reduction of knowledge waste among the players who co-create value collaboratively. Knowledge is considered an essential resource for generating competitive advantage, promoting efficiency and innovation through collaborative business platforms.
Service Development
Focuses on research aimed at developing, integrating, and improving methods, models, processes, and tools that support service development. It applies concepts related to value co-creation, seeking collaborative and innovative environments that foster service excellence.
Lean Thinking
Aims to incorporate Lean thinking to promote continuous improvement in value co-creation. This area concentrates on creating efficient flows, eliminating waste, and maximising the value delivered to customers and partners through collaboration.
Quality Management
Applies the principles of Quality Engineering to manage and enhance value co-creation, with an emphasis on risk identification and management, performance in B2B service environments, and excellence in organisational processes.
Industry 4.0, 5.0 and 6.0
Studies the impact of digital and technological transformation on organisations—from automation and connectivity (Industry 4.0), through the emphasis on human factors and personalisation (Industry 5.0), to the anticipated advances of Industry 6.0, which integrates sustainability, advanced artificial intelligence, and global collaborative networks. This area seeks to understand how these revolutions drive new forms of value co-creation among multiple actors.
Operational Excellence in Services
Dedicated to the creation and implementation of solutions that promote excellence in services, focusing on performance, process optimisation, continuous improvement, and sustainable value generation. It encompasses performance metrics, supply chain, service innovation, and the practical application of results in real-world contexts.
Our Team
ANDREI BONAMIGO
Researcher (Coordinator)
He holds a PhD in Production Engineering from the Federal University of Santa Catarina (UFSC), a Master’s degree in Management from the Western University of Santa Catarina, and completed a sandwich Master’s programme at the Polytechnic Institute of Setúbal (IPS) in Portugal. He also holds a postgraduate specialisation in Production Engineering from Instituto Superior Tupy in Joinville, Santa Catarina.
Steffan Macali Werner
Researcher
He holds a PhD and a Master’s degree in Production Engineering from the Federal University of Santa Catarina (UFSC), and a Bachelor’s degree in Production Engineering from the University of Southern Santa Catarina.
Henrique Martins Rocha
Researcher
Henrique Martins Rocha holds a PhD in Mechanical Engineering (with a focus on Production Engineering) from São Paulo State University Júlio de Mesquita Filho – UNESP, where he also completed postdoctoral studies in Product Development Projects (PDP). He has worked for 27 years in Brazil, the USA, and Canada in both executive and technical roles.
